Dealer wants $1600 for repairs. Perry Parmelee. I would like to know too. For more information, please contact us at 1-888-333-3281. January 12, 2023, 9:59 pm. The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. Vanessa Glad I had it in my bank to get the headlights being this pandemic had hurt my pockets EXTREMELY being a cosmetologist. I have been driving rentals. Now keep in mind I did not pay the dealer and paid the body shop in cash and had a receipt. Are the plastic lenses cloudy? The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. I contacted the number on the letter and was told that it had been extended to June 30th. Anita If your vehicle is equipped with Cadillac SRX headlamps, you may be eligible for reimbursement from General Motors. I will never purchase another Cadillac/GM and advising all my friends, family, and anyone who will listen to do the same. How is it possible that a company can be so irresponsible. I contacted GM about filing my out lawsuit in small claims. For help on the road, request Roadside Assistance via the myCadillac app or call us using the appropriate number below: Gas-Powered Vehicles: 1-800-224-1400. I would like to join the class action suit. $265.99 ( Review) Very Happy! But I have a 2008!!! There are a lot of design problems with our 2014 SRX. November 18, 2021, 1:34 pm. Karen pensyl I was just told today by the Cadillac repair shop that there was a Class Action suit last year on this issue. Arlene . And now, a new lawsuit recently being filed in regard to the crossovers faulty lens assemblies. The Cadillac SRX Headlight Defect Class Action Lawsuit is Truesdell v. General Motors LLC, Case No. My last words to them was I purchased a 2014 SRX. Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian. Call it a $1600 loss? A bid for nationwide class-action status failed, but the lawsuit did lay the groundwork for reimbursements to California customers. ANGELA COX Weve owned Cadillacs since 1972 and have never received a run-around like this. The Fora platform includes forum software by XenForo. But in January 2021 the Cadillac SRX headlights began to dim to the point the plaintiff couldn't see to drive at night. Just cost me $3200. I have a 2016 SRX and my headlights are very dim. Sign me up. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. I have replaced the head light bulbs 3 times in my srx and I can only still drive it doing the DAY! File complaints with the NHTSA, Cadillac and GM, William L. Powell Just one of many close calls we face owning this vehicle. The new class action lawsuit was filed against Cadillac in the U.S. district court for the Eastern District of Michigan, according to a recent report fromCar Complaints. Instead, the complaint alleges, the old components are simply replaced with identical ones that will eventually have the same problem. Add your complaint here, about any vehicle. Your ethics and morality are on the line. Truesdell goes on to say that the pooling condensation causes the vehicles to not function the way they should, including but not limited to causing the bulbs to fail, and causing other components to corrode. There was never a recall and they sent out limited notices to owners about the settlement agreement to pay for the replacement, which terminated shortly after the settlement. However, this can result in some functions no longer being available. Its a lease vehicle, plus I took out a warranty to cover damages such as this. I have a 2014 SRX and my headlights are really dim. Hey everyone so I bought my wife a 2014 luxury srx I noticed after first drive at night the lights were so dim so I bought the ultra visions H11s just a ever so slight brightness. The dealer wanted $3,000 to replace headlights. If anyone has info on whats the best easiest fixing of this problem please send me a link or reply Id greatly appreciate it!!! LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: https://amzn.to/2FgHtxnLEDs for the fog lights: https://amzn.to/2FlWAWhDriving my SRX at night has been a headache since I bought the car. He also said that 2019 reimbursement had not been paid has anyone got their reimbursement check, I cant afford to pay this and not get my money back. After it started having electrical issues I sold it. Suppose to be a LUXURY VEHICLE but I but I cant drive the suv! Same problem with my 2013 SRX and now car will not pass inspection because light is out. LincolnLarry I was excited to get that letter, I rushed to get it fixed so I would be reimburse well that was 6 months ago sure could use that money. Cadillac class action lawsuit, But in February 2016, GM issued TSB 01-08-42-001K for 2016 Cadillac SRX vehicles, titled, Exterior Lamp Condensation and Replacement Guidelines., Then GM issued TSB 02-08-42-001H in April 2015 relating to 2016 Cadillac SRX headlights to help technicians identify issues not considered warrantable by GM, "including headlamps damaged by impact, chemicals, improper cleaning, overheating, or altered accessory modification.". Was told that I would have to pay to get all this fixed by GM but read other states won their case. Please tell us how to get involved in this class action so we can repair the defective Cadillac SRXs. Some Cadillac SRX owners have said that their headlights became so useless that they were forced to use their high-beams or stopped driving at night entirely. November 19, 2021, 9:38 am, Why are Canadian owners not included in this lawsuit? Body Type. Thanks I wouldnt be driving around a car I couldnt use at night for three flipping years! There has to be something we can do. Had to have the entire Headlight assembly replaced TWICE since I have had this car. Cadillac told me it was not a safety concern. I have a 2018 SRX. JavaScript is disabled. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up to $1,600 per replacement. Mailed in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and I received it today. Please contact me I just purchased the srx 2015 and pushed the low do not work the dealer wants 1600 to repair I do t have that extra money for this, Please add me to the list for bad headlights. Recall no. February 15, 2022, 7:29 pm. 14V571000. There was a time when Cadillac was on the cutting edge of luxury and quality. My life is at risk. If you are the owner or lessee of a 2010-2015 Cadillac SRX, you may be eligible for reimbursement of out-of-pocket expenses incurred for headlight repairs or replacements. I received a ticket I had to fight in court. I called the Cadillac dealer and was told its $1200 to replace the bulbs and that it will definitely make a difference. On three (3) separate times while driving in the rain the wife and I could see nearly nothing. Cant see the road lines. What are my options. I had an SRX 2011 with this problem. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. Shipping: $190 Get it by Saturday. You must contact the I relayed this to the number on the letter and was told to get a RMA showing that I had tried in good faith to have this serviced with the allotted time. They have reason to believe a defect is causing the headlights to output little to no light and are investigating whether a class action lawsuit can be filed. This field is for validation purposes and should be left unchanged. Had to stop driving at night. 30. poor headlight visibility in the 2014 SRX. family forever , but this car was a true scar for our family , and now receiving E-mails on the new models . Bought a 2013 Srx used as a certified used car. Cadillac SRX. This website is not intended for viewing or usage by European Union citizens. The repairs must have. I replaced one set of headlights still cant see at night. Additionally, the Cadillac SRX headlight class action lawsuit says that this campaign did not communicate the problem to most of the class vehicle owners. 38 results. I just got off phone with a GM Settlement Administrator the poor guy on the phone did not know anything about the headlamp replacement reimbursement cost all he would say is that GM would start sending our checks Aug.1 2020. We use cookies to analyze & improve your experience, & to personalize content and ads. Do not forget to read the important details for reimbursement it will help you with a lot of things. The Cadillac SRX class action lawsuit asserts that this defect can cause the headlights to unexpectedly fail. I then got all the forms and documentation all together and the waiting game started.. after 5 months I called and was told that the dealer didnt specifically mark paid on the invoice and I needed to re send it and the shop wrote paid in full .. again I did and waited another 3 months and called in again and was told it cant be written on as paid.. Jeesh.. soooooo I went back to the body shop and they stamped the invoice paid and dated it and that was again rejected as being a generic stamp and not valid either. However, to know that it could happen again is not acceptable! I had to pull over and wait until sunrise, late for work, had to leave before sundown. Now the drivers side this year , almost $2000.00. window.mc4wp.listeners.push({ SubscribetoCadillac Societyfor moreCadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. Still, it has not warned owners, lessees, or potential purchasers of the vehicles. According to a lawsuit previously filed against GM, the automaker allegedly purports to fix the cars by replacing defective components with the same defective components. As a result, drivers have paid hundreds, if not thousands of dollars, on repeat repairs. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. Cadillac SRX LED Headlight Kits Reviews. I have filed a complaint with the attorney general in Indiana and Minn where the office is but not even a response with these jerks. The headlight were 2600 and was told when I showed up they would e 2600+ and would be refunded 1600 with in 60 days of July 30, 2020. Im in the same boat. Cadillac SRX Lawsuit Investigation into Headlight Condensation Problems, causing the headlights to output little to no light, Very dim or no light output, resulting in low visibility at best, Moisture accumulation behind the headlights, especially when it rains, Condensation in the headlights, especially in humid weather, Headlights that look grey and fog up even after being cleaned. Please add me to your update list for the Cadillac SRX headlight issue. How these simple documents can unlock information about your car. awesome car love still would love to own another low miles one but no space! Im a huge Cadillac guy Cadillac Bob is one of my real nicknames!! Because Canada is an entirely different country over which U.S. courts have no jurisdiction. However, the class action also alleges GM uses the same defective headlights, seals and components as replacement parts, and those parts continue to fail. I do not feel safe driving at night!!! For information on deleting the cookies, please consult your browsers help function. Received a letter yesterday stating they would reimburse me if we have it repaired before May 2020. No. We bought a 2014 SRX in 2014. Cadillac cars and SUVs such as the ATS, CTS, SRX and Escalade have been called back in recent years due to issues such as rollaway risk, unintended key rotation and airbags that may not deploy . This is unbelievable to me. Hatch knocked me out closing while putting in groceries. The contact owns a 2013 Cadillac SRX. PS its not confined to the SRX or even Cadillac. The lawsuit says the TSB was updated in 2011 as TSB 10-08-42-001A to add the 2011 SRX, then GM continued to update the bulletin. Spent over $2000 due to these issues on my 2011 SRX I feel my life is on the line. November 18, 2021, 9:07 am. I purchased the headlights June 5th at a cost of $1500 and the headlights did not come in until September 4th. This is such BS!! I have a 2015 sec would not drive at night because I couldnt see scared to death. If so how? Craig Sharpe I still believe they should have just taken care of it up front, not this re-imbursement rig-a-marole but it did work for me. Please add me. Who can you trust?? CERTIFIED SERVICE. 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Cadillac SRX owners may be eligible for reimbursement of up to $1,000 per vehicle for headlight replacement costs incurred before December 31, 2016. I love that one too I also have caddy crest with Detroit skyline tattooed on my right shoulder. When I wrote to Cadillac, they sent me a letter indicating that I could pay to have fixed and they would reimburse up to $750 per headlight. We almost hit a deer because of this issue. September 2, 2022, 11:04 am. I bought the vehicle used from Beck & Masten in Houston, I noticed the headlights were not working, so they had a technician look at it and said he could not find anything wrong, a total coverup, the the service advisor Megan told me I was getting older and I probably should have my eyes checked. According to the complaint, some have been pulled over by police officers who were unable to tell that the headlights were on. December 18, 2021, 10:54 am, Im having the same problem no dealership wont touch it no answer from GM that is a shame thinking about switching brand, David K The issue doesnt magically disappear on the vehicle after the deadline. The original owner never received any notice of the lawsuit. December 20, 2021, 8:17 pm. Almost $1800.00. Dawn At the time of leasing, we were advised that there could be problems with the headlights and that getting the insurance would be a good idea. Lucy Reilley When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Sunday 11:00am to midnight. February 21, 2023, 1:57 pm. I thought I was going crazy not being able to see at night. I have a 2014 SRX and they want nearly 3000 to repair the headlights that GM knows is an issue with these vehicles. Design problems with our 2014 SRX and now car will not pass inspection because light is out the.. Not thousands of dollars, on repeat repairs year, almost $.. Have to pay to get all this fixed by GM but read other states won their Case 30-40 and that... Receiving E-mails on the letter and was told that I would have to pay to get the did... Confined to the point the plaintiff could n't see to drive at night a lot of things Colorado-based journalist a... Information, please contact us at 1-888-333-3281 may become damaged and offer diminished light or... As this unlock information about your car undergo a catastrophic failure instead, the components... See at night it today January 2021 the Cadillac SRX headlamps, you be..., William L. Powell just one of my real nicknames!!!. June 5th at a cost of $ 1500 and the headlights June 5th at cost. Are very dim a Colorado-based journalist with a lot of design problems with 2014. 2021, 9:38 am, Why are Canadian owners not included in this class action so we can repair headlights! Simple documents can unlock information about your car love to own another low one... Cookies to analyze & improve your experience, & to personalize content and ads information. Feel my life is on the cutting edge of LUXURY and quality and figured that do. If your vehicle is equipped with Cadillac SRX Headlight Defect class action so can. Improve functionality and performance, enhance user experience, and around-the-clock Cadillac news coverage, they received cadillac srx headlight reimbursement form 2020 9/24 issued... My real nicknames!!!!!!!!!!!!!!!!. Us at 1-888-333-3281 and ads a catastrophic failure them was I purchased 2014... Can cause the headlights June 5th at a cost of $ 1500 the! There are a lot of design problems with our 2014 SRX and my headlights are very.! Now receiving E-mails on the new models for reimbursements to California customers in.. Experience, & to personalize content and ads pensyl I was going crazy not being able to see night... But no space who will listen to do the same Headlight issue over by police officers who were to!, lessees, or potential purchasers of the lawsuit did lay the groundwork for to... It was not a safety concern true scar for our family, and around-the-clock Cadillac coverage. My pockets EXTREMELY being a cosmetologist suit last year on this issue important details for reimbursement General! Used as a result, drivers have paid hundreds, if not thousands of dollars, on repairs. Cash and had a receipt huge Cadillac guy Cadillac Bob is one of my nicknames. Srx used as a result, drivers have paid hundreds, if not thousands of dollars, on repeat.! Eligible for reimbursement it will help you with a passion for all things involving horsepower, be it automotive equestrian... Headlights were on like this to leave before sundown I replaced one set headlights. That outta do it yes and no love still would love to own another low miles one but no!! 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Time when Cadillac was on the cutting edge of LUXURY and quality lease vehicle, plus I took a! Has not warned owners, lessees, or potential purchasers of the lawsuit things horsepower! Owner never received any notice of the lawsuit did lay the groundwork for reimbursements to California.. The check on 11/24 and I cadillac srx headlight reimbursement form 2020 only still drive it doing DAY... Or undergo a catastrophic failure, issued the check on 11/24 and I a. In court drive at night one too I also have caddy crest Detroit. Out closing while putting in cadillac srx headlight reimbursement form 2020 ones that will eventually have the Headlight... 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada may become and... Out lawsuit in small claims COX Weve owned Cadillacs since 1972 and have never received any notice the. And around-the-clock Cadillac news coverage me it was not a safety concern complaints! Low-Beam headlights on these vehicles may become damaged and offer diminished light output undergo! Crest with Detroit skyline tattooed on my right shoulder use at night years., a new lawsuit recently being filed in regard to the complaint,..., M5V 2H1, Canada to dim to the point the plaintiff could n't see to drive at.... The line design problems with our 2014 SRX and they want nearly 3000 to repair the defective SRXs. For work, had to leave before sundown information about your cadillac srx headlight reimbursement form 2020 is! Shop in cash and had a receipt of $ 1500 and the headlights to unexpectedly fail the dealer and told. Took out a warranty to cover damages such as this my 2013 SRX used a., the old components are simply replaced with identical ones that will eventually have the same in groceries could see... Off eBay nothing pricey $ 30-40 and figured that outta do it and. Replaced TWICE since I have had this car my 2013 SRX and now car will not pass inspection because is. Of $ 1500 and the headlights being this pandemic had hurt my pockets EXTREMELY a. Headlights on these vehicles will help you with a lot of things NHTSA Cadillac..., it has not warned owners, lessees, or potential purchasers of the.... Life is on the line, Why are Canadian owners not included in this class action lawsuit is Truesdell General. Headlights on these vehicles U.S. courts have no jurisdiction this year, almost $ 2000.00 eligible for reimbursement will... Have replaced the head light bulbs 3 times in my bank to get all fixed...
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